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If you don't find your question in our FAQ, reach out to us via email or fill the form for further assistance.
Strack for Agencies
Quick answers to questions you may have about Strack for your Agency.
Step 1: Reach out to us for a demo or more information - our team is here to help!
Step 2: Once you're ready, we'll sign a service agreement digitally and set up your access to Strack. If needed, we can also migrate your data from popular strata software providers like Strata Master, StrataMax, and Urbanise, making the transition smooth and effortless.
Step 3: We’ll provide comprehensive user training and ongoing support to ensure a seamless transition, allowing you to fully harness the power of Strack to optimize and future-proof your business.
The cost of Strack depends on the size of your portfolio. Our pricing is based on an annual subscription fee per lot, and you can add as many users as needed at no additional charge. For detailed pricing information tailored to your specific needs, please reach out to our sales specialist.
If you need to transition from an existing management system, we can offer migration services from a range of legacy strata management systems.
Alternatively, you may elect to start adding new schemes in Strack gradually and slowly transition existing buildings onto Strack at your own pace, with the assistance of our friendly support team.
Strack can be accessed from anywhere via your mobile app so you can view your owner details and attend meetings on the run.
Strack offers full support for BPAY, allowing seamless payment processing if you have a BPAY facility set up with your bank. We support bulk payments via BPAY API. Additionally, we provide complete integration with the DEFT system for those banking with Macquarie Bank, ensuring smooth and efficient payment management.
Strack for Self-Managed Strata
Quick answers to questions you may have about Strack for Self-Managed Strata.
Step 1: You can review the information and videos on the website to get familiar with the functionality.
Step 2: If you don’t have further questions and would like to set up subscription, please fill out the Contact Us form with required information and our sales representatives will set up your access to Strack so you can experience the full power of the platform firsthand. We include a 10-day cooling off period.
Step 3: If needed, we can perform full migration of the data you provide
Step 4: You will receive an invoice that you can pay via bank transfer within 2 weeks. Or you can simply add our invoice into Strack and pay via ABA file, following the vendor payment process.
Optional: If you have further questions or require further demonstration of the capability, please submit your details or email us at info@strack.com.au and our customer service representative will get in touch with you.
Strack is very intuitive and is easy to get started following our online guides. Add your strata building details, the strata roll with contact information, initialise opening balances for your owners and financials and you are ready to go.
Alternatively, we can initialise the system for you from up-to-date reports, whether you’re transitioning from a strata agent or another set of tools. Reports needed include:
- Balance Sheet
- Income Statement
- Bank Statement
- Strata Roll with units of entitlement
- Owner Ledger
- Budget
Strack for Service Providers
Quick answers to questions you may have about Strack for Service Providers.
Ask your strata agents to send you an invite to register your Strack account, or fill out the registration form and we will send you an invite.